CDCR-sourced visiting logistics for California state prisons — confirm live status before travel.

Pleasant Valley State Prison

(559) 935-4900 ext. 5728 or 5708 · Family Visiting ext. 5715

Open — Facility C runs a split schedule below

CDCR page date · 2026-06-20 | BTB checked · 2026-06-30

Tablet & phone provider transition — ViaPath → Securus

URGENT — tablet switch happening NOW: photos will be lost

CDCR switches Pleasant Valley State Prison from ViaPath to Securus phones on Jul 6, 2026 and tablets Jul 7–10, 2026 — this week. Photos, e-messages, and media on the ViaPath tablet DO NOT transfer and will be gone after the switch. Your loved one must print any photos or messages they want to keep from their tablet or kiosk BEFORE the tablet exchange — family members cannot request prints for them. Tell them today. After the phone switch the caller ID changes, so answer calls from unknown numbers or you may miss them. Expect intermittent phone/tablet outages during the transition. Refunds for unused ViaPath balances: families use the ViaPath call center; the incarcerated person’s balance auto-refunds to their trust account.

Full details: Phone & Tablet guide · CDCR tablet transition page ↗ · BTB checked 2026-07-05

Verify morning-of before travel

Do not drive on this page alone.

CDCR visiting rules, walk-ins, housing-unit access, dress-code enforcement, and processing cutoffs can change with little notice. Use this page to prepare, then check CDCR live status and call the facility visiting contact the morning of your trip.

Open this facility’s CDCR visiting page · Visiting contact: (559) 935-4900 ext. 5728 or 5708 (Sgt); ext. 5715 (Family Visiting Coordinator)

Do this first

1. Check live CDCR status

Open the official CDCR page the day before and again the morning you leave.

2. Call before driving

Ask about housing-unit restrictions, walk-ins, dress colors, cash/items, and processing cutoff.

3. Confirm approval

Make sure every visitor is approved and every adult has valid government photo ID.

4. Pack conservative

Bring only allowed items and a backup outfit in the car if possible.

Copy call script

Hi, I’m calling before traveling to visit someone at Pleasant Valley State Prison. Can you please confirm whether in-person visiting is open today, whether my loved one’s housing unit or yard has any restrictions, whether walk-ins are accepted, the processing cutoff time, current dress-code color restrictions, and the exact cash/items allowed in the visiting room? I also need to confirm where CDCR Form 106 should be mailed for this facility.

Getting approved / CDCR Form 106

Mail CDCR Form 106 to Attn: Visiting at this facility’s staff/institution mailing address. Exact staff-mail address is NOT PUBLICLY AVAILABLE in this starter data — requires facility-page verification or phone confirmation before publishing.

The incarcerated person must initiate CDCR Form 106 by sending the signed Visitor Questionnaire to the prospective visitor. If the exact staff-mail address is not published for this facility, confirm it with visiting staff before mailing legal or approval paperwork.

Sending packages to Pleasant Valley State Prison

! You cannot mail packages or clothing directly to Pleasant Valley State Prison. Quarterly packages must be ordered through a CDCR-approved vendor, and the vendor will ask for the person's full name, CDCR number, privilege group, and current housing location. If they were recently transferred, confirm the new housing location first — packages sent to the old facility are refused and refunds may lose restocking fees.

Full walkthrough and current approved vendor list: Sending Packages & Clothing guide · CDCR approved vendors ↗

Medical information about someone at Pleasant Valley State Prison

! For an urgent change in someone’s medical condition, call this facility’s Patient Health Care Inquiry (PHCI) line: 916-478-8773. This line is for urgent updates only and will not call back for non-urgent questions or unauthorized callers. Staff cannot share anything without a signed CDCR 7385 on file first. For imminent danger — suicide, homicide, or risk of serious injury — do not use PHCI; call the facility's main line and ask for the Watch Office instead.

The 7385 form, the checkbox families miss, and where non-urgent questions go: Getting Medical Information guide

!Facility C is split into two groups that visit on different days. If your loved one is on Facility C, confirm which group they're in before you plan — showing up on the wrong group's day means no visit.

Facilities A · B · D · Level I

Friday11:30am – 6:00pm

Sat / Sun / Holidays8:30am – 3:00pm

Walk-ins: Fri 2:00–6:00pm · Sat/Sun 11:00am–3:00pm.

Facility C — split schedule

Group IFriday + Saturday only

Group IISunday only, 8:30am – 3:00pm

Facility C walk-ins follow that group's assigned day only.

Restricted housing (RHU)

Friday slots12:00 · 1:30 · 3:00 · 4:30pm

Sat / Sun slots9:30 · 11:00am · 12:15pm

Non-contact, one hour, appointment only — no walk-ins.

Cash & contacts

Cash limit$100 adult / $50 minor — quarters & dollar coins only

Change machinesAccept $1 / $5 / $10 / $20 bills

Visiting sergeant(559) 935-4900 ext. 5728 / 5708

Family visiting coordinatorext. 5715

Litigation coordinator(559) 935-4985

Facility size & crowding

People housed here~3,193

Designed for2,308

Occupancy138.3% · Very crowded

CDCR population report · 2026-06-03. Crowding can affect how quickly visiting slots fill.

Related family survival guides

More statewide rules

Full dress code

What you can bring

Getting approved to visit

Source details

Facility visiting statusCDCR facility page

Cash/items allowedCDCR items page

Dress codeCDCR attire page

Visitor approval / Form 106CDCR approval page

Legal / notary office contactsCDCR litigation list

Requires phone confirmation

! Call the Visiting Sergeant before publishing or traveling for facility-specific clothing colors, yard/housing-unit restrictions, walk-in availability, holiday changes, cash exceptions, construction access, or parking issues not shown on the live CDCR page.

Schedules differ by housing unit and can change without notice — confirm with the Visiting Sergeant before you travel.

Check live status on CDCR →